StreetwiseStreetwise

Privacy Policy

Last updated: March 14, 2026

1. Introduction

Streetwise (“we”, “us”, “our”) operates the Streetwise mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.


2. Data We Collect

Location Data

Precise location collected during navigation features to provide safe walking routes and nearby incident information. Location data is not collected when the app is closed.

Account Information

Email address, display name, and unique user identifier. Third-party sign-in (Google or Apple) shares authorized information from those providers.

Emergency Contacts

Manually entered phone numbers for emergency contacts. The app does not access your device's address book.

Profile Photo

Profile pictures uploaded from your photo library, stored securely and associated with your account.

Voice & Audio Data

When you use the AI Companion feature, your microphone audio is transmitted in real time to ElevenLabs for speech processing and AI conversation. Audio is processed in real time and not stored or recorded by Streetwise or ElevenLabs after the call ends. This data is only shared after you provide explicit consent through the in-app consent dialog.

Search History

Recent destination searches stored locally for quick access to frequently visited places.

User-Generated Content

Incident reports including type and GPS coordinates, associated with your account and processed through a trust and credibility system.

Usage & Diagnostics

AI call duration data, crash reports, and performance diagnostics collected to improve the app experience.


3. How We Use Your Data

  • Provide safe pedestrian navigation routes
  • Display nearby safety incidents on the map
  • Power the AI safety companion feature
  • Send location sharing links to emergency contacts
  • Improve route safety scoring algorithms
  • Diagnose and fix technical issues

4. Third-Party Services

Streetwise uses the following third-party services. Each service processes data per their own privacy policies; we share only the minimum data required.

  • Supabase — authentication and database
  • Mapbox — mapping and map display
  • Google Routes API — route computation
  • ElevenLabs — AI companion voice processing. When you use the AI Companion, your voice audio is transmitted to ElevenLabs in real time. No audio is stored or recorded after the call ends. See ElevenLabs Privacy Policy.
  • Google / Apple Sign-In — authentication
  • Vercel Analytics — privacy-friendly web analytics

5. Your Consent

Before sharing any data with third-party voice processing services, Streetwise asks for your explicit consent:

  • AI Companion: Before your first AI call, you will see a consent dialog explaining that your voice audio will be sent to ElevenLabs for processing. You must accept before the feature can be used.

You can withdraw consent at any time by clearing the app's stored data in your device settings.


6. What We Don't Do

  • We do not sell personal data to anyone
  • We do not use data for advertising
  • We do not track you across other apps or websites
  • We do not share data with data brokers

7. Your Rights (GDPR)

You may:

  • Access your personal data
  • Delete your account and associated data (in-app under Profile settings)
  • Export data in a portable format
  • Rectify inaccurate information
  • Object to certain data processing activities

Contact contact@street-wise.app to exercise these rights.


8. Data Retention

Data is retained while your account is active. Upon account deletion, personal data is removed within 30 days. Anonymized, aggregated data (incident statistics) may be retained for safety analysis.


9. Children's Privacy

Streetwise is not intended for children under age 12. We do not knowingly collect personal information from children. Contact us promptly if you believe a child has provided personal data.


10. Changes to This Policy

We may update this policy. Significant changes will be communicated through the app or by email. Continued use of Streetwise after changes constitutes acceptance of the updated policy.


Contact

For questions about this Privacy Policy, contact contact@street-wise.app.

See also our Terms of Service.